Return policy

When will I be refunded?

Upon receipt of an article in new condition and with all attached labels, we will process your return within two working days.

At the latest within two weeks after receipt, we will refund the amount to your bank account known to us.

Are returns for free?

Ja, je kunt de bestelde artikelen alleen gratis naar ons retourneren, als het retour zenden aan Bieco is te wijten.

How do I return an item?

You can return your purchases unused, with the original labels attached and in the original packaging within 30 days after delivery. Of course you may try on the products. To make it easy for everyone, you can not exchange but you will receive the purchase amount, if you meet the return requirements. After receiving the goods, we will use the same payment method via our payment provider to refund the purchase amount. We strive to refund the purchase amount to your account within 5 working days. Refunds via credit card will take longer, assume 10 to 14 working days.

Je kan een retournering aanmelden via info@bieco.nl of via ons online retourportaal. Bij een bestelling krijg je een formulier meegeleverd waar uitgebreid de retourprocedure staat beschreven.

If you need help, please contact our customer service.